Terms & Conditions

The Cherub Rubs website, www.cherubrubs.com.au, (the Site) is owned and operated by Cherub Rubs (Australia) Pty Ltd (ABN 70 109 585 417) of Postage Address. In this document 'you' refers to a user of the Site.

Your use of the Site is conditional on your acceptance of these terms and conditions. Please carefully read these terms and conditions, including the Privacy Policy which is discussed further below, before using the Site.

Cherub Rubs’ Privacy Policy forms part of this document. The Privacy Policy sets out the information which Cherub Rubs will gather about you through your use of the Site and the way in which Cherub Rubs will use it. You must read the terms of our Privacy Policy before using the Site.

By accessing, browsing or using the Site, you agree to these terms and conditions as amended from time to time and acknowledge and agree that you have read and understood this document. By downloading any material on the Site you expressly agree to be bound by this document.

If you do not accept the terms and conditions contained in this document and the Privacy Policy, then you must not use the Site.

The content of the Site is provided for information purposes only. Cherub Rubs has made all reasonable efforts to ensure that the information contained on the Site is accurate.
However, you acknowledge that all information and material is provided to you on the basis that:

1. All information provided by Cherub Rubs is general information and is not advice.
2. Cherub Rubs makes no representation or warranty in relation to the reliability, content or accuracy of the information or material on the Site.
3. Cherub Rubs makes no commitment to update any information or material on the Site
4. Cherub Rubs may change information or material on the Site at any time, without notice.
5. Cherub Rubs makes no representation or warranty that access to or use of the Site will be uninterrupted, secure or error free, or that the Site or any material on or accessible through the Site is free from errors or viruses.
6. Cherub Rubs is not liable for any loss or damage, howsoever caused, resulting from accessing the Site or any use of the information or material on or accessible through the Site (including any linked web sites), any action taken in reliance on such information or material or any inability to use such information or material or the omission of any information or material from the Site or any inaccuracy in any information or material.

You are responsible for assessing the accuracy, reliability and suitability of the information on or accessible through the Site (including any linked web sites) and accept all risks of loss, damage, costs and other expenses resulting from using the Site or any information or material on or accessible through the Site (including any linked web sites).

Your Personal Information
While using the Site you may be given the opportunity to send e-mails to Cherub Rubs or enter or provide information or material ('Content'). Any and all Content provided by you in connection with your use of the Site must be true and accurate. You must not misrepresent your identity or affiliation with any person or entity. You acknowledge that Cherub Rubs may monitor the Site and take any action with respect to your Content as deemed reasonably necessary by Cherub Rubs.

You agree that you will not provide personal information about another person to Cherub Rubs unless:
- that other person is made aware of your provision of their personal information to Cherub Rubs; and
- that other person authorises you to provide their personal information to Cherub Rubs.

Acknowledgment of Risk
The worldwide web exists across open public networks that may not be secure or private. You acknowledge and accept the risk that any communication to or from the Site may be intercepted, used or modified by third parties.

You must not establish links on any other site to the www.cherubrubs.com URL or any other part or parts of the Site without Cherub Rubs’ prior written consent. Cherub Rubs may withhold its written consent at its discretion.
If you would like to link to the Site, or be linked from the Site, please contact the customer service team at info@cherubrubs.com

Intellectual Property
All intellectual property in the Site, including its text, images, graphics, trade marks (whether registered or not), advertisements, arrangement and software on the Site (including where included in advertisements) is owned by Cherub Rubs unless indicated otherwise.

The content of the Site may be viewed online by you and may be reproduced in hard copy only for your own personal, non-commercial and non-public use. You must not modify, copy, reproduce, republish, frame, distribute or otherwise communicate any text, images or software other than as expressly provided in these terms and conditions or by the Copyright Act 1968 (Commonwealth).

Limitation of Liability
You use any information provided on the Site, and any other linked to it, at your own risk. All information is provided 'as is' without any express warranties of any kind. Except for liability under the Trade Practices Act 1974 (Commonwealth) and any other legislation dealing with similar issues, Cherub Rubs expressly disclaims any warranties or representations as to the accuracy or completeness of the contents of the Site, and expressly disclaims any implied warranties of merchantability or fitness for a particular purpose; and Cherub Rubs will not be liable for loss or damages of any kind, including direct, indirect, consequential or special damages, lost profits, lost data, or loss of management time which may arise out of, or result from, reliance on or use of this information, whether or not caused by any negligent act or omission.

You must continually indemnify Cherub Rubs against any action, liability, claim, loss, damage, proceeding, expense and cost (including legal costs) ('Claim') suffered or incurred by Cherub Rubs arising from, or which is directly or indirectly, related to your:
- breach or non-observance of any term or condition in this document; or
- violation of any applicable law.

This includes all Claims arising from any information which you provide to Cherub Rubs in connection with your use of the Site. In relation to a Claim, Cherub Rubs may require you to conduct the defence, at your cost, including negotiations for settlement or compromise prior to the institution of legal proceedings. You must comply with any requirement notified to you in accordance with this clause.

If you do not accept these terms and conditions then you must not use the Site.


For general enquiries please contact Customer Service on 1800 413 770 or email sales@cherubrubs.com

I wish to unsubscribe
You may unsubscribe from our emails by clicking the "unsubscribe" link on the bottom of the emails themselves.

How can I pay?
We accept Mastercard or Visa cards. If you’re using a credit card, your billing name and address must match the credit card information used for payment.
We may accept international credit cards outside of Australia provided your card is accepted by our online payment system. If your card does not work with our payment system, the platform will reject payment and purchase will not be completed.

You can also choose to pay with PayPal. When selecting this option at checkout, you’ll be sent to the PayPal site to complete your payment. Once you’ve done this, you’ll be sent back to our website to confirm your order and finalise payment. We need test this then we know what ‘s the procedure.

Frequently Asked Questions

How do I find any store that sells Cherub Rubs products?
Please contact Customer Service or go to www.cherubrubs.com

Can I talk to someone at Cherub Rubs?
Please call our Customer Service on 1800 413 770. We welcome any enquiry on Cherub Rubs Organic Skin Care from you.
From here, we need ask Jonathan to follow the step Shopify platform’s outlay….
How do I apply for a Cherub Rubs online account?
Go to our “Create A New Account” enter your name and email address, and create a password.

Why do I need an account?
Having an account allows efficient processing of your purchase orders. Our data base will have your personal profile, purchase history and delivery details saved in the system.
You can shop without an established account by choosing “Checkout as guest”, but you’ll have to re-enter your personal and delivery details every time you place an order.

I have an account but have forgotten my password or it isn't working, what should I do?
If you have an account, you will need to reset your password in order to access it. Click on Reset your password. You may call Customer Service to assist in resetting your password.

How do I change my account details?
Log in to your account to change your details, including your contact details, account information, password, shipping and billing addresses.

I can’t find an item
If you can’t find an item online please call Customer Service 1800 413 770 or email sales@cherubrubs.com

Is there a limit to how many items I can purchase?
You can buy any quantity online but for larger orders say over six of any specific item please call Customer Service 1800 413 770 Or email sales@cherubrubs.com…., so we can help you complete your order more effectively.

How do I become a Wholesaler?
For all domestic and international wholesale enquiries please contact our customer service team on 1800 413 770.

Is GST included in my order?
Yes, all prices are GST inclusive.